Let’s be honest: to lead a sales team is a huge job. It’s about knowing your sales reps as well as you know your product, and making sure your process fits everyone’s needs.
Your sales reps are your biggest asset – no matter how great your product is or how awesome your tools are – if your team does not deliver you have a problem.
Curiously enough, that problem may be less due to the people and more to the way tools are working for them. A lot of times, sales reps find themselves working for the tool – usually some kind of CRM – rather than using it for their benefit.
The solution may be a tool that ticks two boxes: simplify the sales reps work and allow you to monitor their accomplishments and sales activities. Seems simple.
However, it is hard to find a good combination of these two criteria. Usually, good reporting and monitoring require sales reps to enter a lot of data into the CRM, throughout the different stages of a deal. And if they’re entering data, that means they’re not.. well, selling!
Power to the Sales
Attentive is your AI-powered accomplice when it comes to making your sales team’s life easier. A happy and well-aligned team is easier to manage. And it all comes down to empowering your sales team.
Give them the best tools not only for the job but for them to excel and form a high-performing team.
Sales is a fast-paced environment, going through deep changes. The scripted, robotic, selling-at-all-cost is quickly becoming a thing of the past. Today’s customers/consumers are more demanding, well-informed, and what they want from you is a solution to their problem. Say goodbye to the one-size-fits-all approach – today’s customers want to feel you work for them and with them, only their needs matter.
Your sales teams now have the all-knowing Internet to get information on their prospects, but that means they also need to do the work. Their prospects already did the work – they’ve googled your company, they know what you’ve been doing. They just want to know how your product can be tailored to their specific needs.
So, your sales team has research to do. They must be focused on each client they’re working with. They must know everything about them, plus how your product is the solution for each and every pain point the clients have. It’s a proactive job, with no time to waste. The last thing you want is to force people to waste time entering data – besides, it’s a tedious and frustrating job. And we want a happy and well-aligned team, remember?
This is where Attentive comes into action.
At Attentive, we like to think of our product as a sales team accomplice. Our goal is to adapt our app to your sales process, ensuring everyone’s happy and productive.
How do we do that? I’m glad you ask!
For your sales reps, we make their life of entering data easier. Using Slack or the Attentive App, they can update and create deals without even opening the CRM. Instead of going through a long form to create a new deal, they simply give a command on Slack or press a button on the app and enter a deal name. Et voilá! The deal is created. Of course, that is not enough data – don’t panic!! – but what Attentive does is: go through all your deals, discover what information is missing and ask for it in the form of actions. Every day, they receive a notification on what actions you have pending plus some insights on what they should do next. This way, Attentive is on top of everything for you and your team can focus on more important things.
For you, as a manager, we make sure you have access to the most up-to-date pipeline, plus great reports on how your team is performing. If your data is good and current, your reports will be much more accurate – allowing you to make informed decisions about your business. Plus, if one of your team’s actions is the Likelihood of Closing, for example, you can predict how your pipeline is going to behave, and make changes or focusing efforts accordingly.